The Fine Print
Shipping & Returns
Carefully packed, fairly priced, and easy to return.
Shipping
Standard (EU)
€4.90
3–5 business days. Free on orders over €75.
Express (EU)
€9.90
1–2 business days, with tracking.
Worldwide
from €14.90
5–8 business days. Calculated at checkout.
All orders are packed and dispatched from the studio within 48 hours, Monday to Friday. You'll receive a tracking link as soon as it leaves us.
Returns
14-day window
Hassle-free
Return any unused yarn within 14 days of delivery, with the label intact.
Free EU returns
€0
We provide a prepaid label for all EU returns. Just print and post.
International
At cost
Outside the EU, return postage is paid by the customer.
Patterns, digital downloads, and gift cards are non-returnable. Refunds are issued to the original payment method within 5 business days of receiving your return.